Job Offer:
Customer Service Administrative Assistant – London
The Role
This is a unique opportunity to join a fast-growing and profitable organisation in the environmental sector. We have recently established a new brand, Plannet Zero, as part of Redshaw Advisors Ltd, and are seeking a highly-organised, diligent and proactive individual to help with the increased administrative demands from our carbon neutrality certification division.
Key Responsibilities
- Onboard clients who have signed up to the company’s carbon neutrality product offering.
- Work with the ‘client owner’ in the Plannet Zero team to ensure a smooth and successful experience for the client.
- Input and manage client details and process in Plannet Zero’s Customer Relation Management (CRM) system, including ensuring payment is received and all documentation completed correctly and filed appropriately.
- Contact clients as required to assist and encourage the timely process from client on-boarding through to successful certification.
- Support the team with any additional tasks as required.
Required Skills and Experience
- Solid academic achievement preferably educated to A-level standard
- Previous experience in an administrative-based role
- Working knowledge of MS office
- Excellent communication and written skills
- High levels of diligence and attention to detail
- Solid time management and organisation skills with the ability to manage multiple workstreams
- Exceptionally high customer service skills, enjoying a client-facing role
- An interest in the environmental sector preferred.
Salary
- £20-30k
How to apply
Please email a copy of your CV and cover letter to careers@redshawadvisors.com with the title of ‘Customer Service Administrative Assistant’.